Knowledgebase

How can I pay an invoice?

If you have a due invoice you'll first want to check the due date. If the due date hasn't passed yet you are welcome to pre-pay. You need to pay the invoice as quickly as possible to avoid suspensions or contact our billing department for more information. 

So, how do I pay my invoice?

Step 1: Login to the Client Portal at https://web9.shop/clientarea.php

Step 2: Once logged in, click the dropdown menu for "Billing" followed by the "My Invoices" link

Step 3: On this page you should see your due invoice clearly marked(Status - Unpaid). Just click the “Unpaid” button

Step 4: Here you will be given your available payment options and can follow the instructions for each payment option to complete payment.

 

Payment Options:

  1. CCAvenue Payment Gateway : 200+ Payment Options including - Credit Cards / Net Banking / Debit Cards / ATM Cards / Bank's IMPS / Prepaid Instruments / Bank EMI
  2. Bank Transfer / Wire Transfer
  3. Cheque Payment (Your account will be credited after clearing)
  4. Paypal

 

What if I am unable to pay?

If you are having issues with paying your invoice, please in any case open a ticket with our billing department and we'll see what we can work out for you. We may be able to offer you an alternative payment solution if you can't seem to pay the invoice with our main payment methods. 

 

What if I have account credit?

The account credit will be automatically applied to your invoice before the due date. You should see the reflected credit balance on the invoice and you will be notified if there remains a balance that you need to manually pay.

 

How can I update my credit card info?

Once logged, next to your contact information on the home page, you'll see a link that says "Update Your Details". Click that and on the following page you'll see a horizontal tab. Click the button that says "Credit Card Details" and you'll be able to make changes to your card here.

  • Invoice, Payment, Credit Card, Online Payment
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